Questions
Frequently Asked Questions
Think of us as your personal defense team for insurance claims. While the insurance company has their own adjuster to protect their interests, we work only for you. We inspect the damage, read the fine print of your policy, and negotiate to make sure you get the highest possible payout.
The insurance company’s adjuster works for them, not you. Their goal is often to save the company money. We look at the damage from your perspective to find things they might have missed or undervalued.
Usually, no! Even if you have already started repairs or cashed a check, we can often reopen the claim. We will look for "underpaid" items and fight to get you the extra money needed to finish the job correctly.
In most cases, there are no upfront fees. We work on a contingency basis, which means we only get paid if we win you more money. If you don’t get paid, we don’t get paid.
We handle a wide variety of property issues, including:
- Fire and smoke damage
- Flood and water leaks
- Hurricane, wind, and hail damage
- Theft or vandalism
- Mold and hidden structural issues
No. We work strictly on a contingency basis. This means there are zero out-of-pocket costs to you. We only get paid when you receive a settlement from your insurance company.
A denial is not the end of the road. We can review your policy and the denial letter to determine if the insurance company made an error. We frequently reopen denied claims and successfully secure the funding needed for repairs.
Usually, no. Depending on your state's laws and the type of claim, you typically have a window of time to reopen an underpaid or incorrectly settled claim. Contact us for a free review to see if your claim is still eligible.
No. It is a violation of insurance regulations for a company to cancel your policy or penalize you simply for exercising your right to professional representation. We are licensed professionals here to ensure the policy is followed correctly.
Every claim is unique. While some are settled in a matter of weeks, complex claims can take longer. Our involvement often speeds up the process because we provide the insurance company with a comprehensive, professional package that is harder for them to delay or dispute.
Our fee is a small, pre-agreed percentage of the total settlement we recover for you. If we don't recover any money for your claim, you owe us nothing. Our goal is always to maximize your settlement so that you have enough to cover all repairs even after our fee.
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